Over 10,000  Jewelry Items to Choose From! 
Always...FREE Shipping, on any size order shipped in the U.S. 

SHIPPING & RETURNS

SHIPPING POLICIES AND COST

Cost, fees and options: *FREE USA SHIPPING!


*
USPS Economy Mail Service to all addresses within the USA. This includes postal insurance or UPS Ground Services, (Note: UPS cannot deliver to a PO Box!) SamanthasSilver.com will determine which shipping method is best for your package and will forward an email to you containing a tracking number. Please allow 1 to 3 weeks for delivery. (Most are delivered in less than 7 days!)

See below for more details.

Shipping for the following countries will be billed at only $3.89 per shipment for First Class International Mail.
(No matter how many items are in the package!)


Two Day Expedited Priority Mail Service is available for a additional fee of $11.95. Please contact us at samanthastreasurechest@hotmail.com for this and any other options concerning your order!


Due to a lack of tracking services in some areas of the globe, we only ship to the United States and these countries :
Australia
New Zealand
Brazil
Israel
United Kingdom
Canada
Japan
Netherlands
Norway
Poland
Switzerland
Sweden
Romania
Poland
Ireland
France
Austria
Albania
Belgium
Denmark
Bulgaria
Finland
Germany
Guernsey
Hungary
Puerto Rico
US Virgin Island

Gift wrap and gift card services are available for an additional low fee of only $3.95.
 SamanthasSilver.com will send your gifts , beautifully wrapped with a custom gift card and your requested sentiments. Email us at samanthastreasurechest@hotmail.com to request this service.


IMPORTANT FOR ALL BUYERS:

Orders submitted on Friday, Saturday or Sunday will be processed on Monday since we don't ship items during weekends or holidays... so, please, consider this when expecting your package in the mail.

All packages are shipped US Postal First Class Mail or US Postal First Class International Mail unless stated otherwise. SamanthasSilver.com will send you a tracking number and details upon shipment.

All items in this catalog are updated daily, Monday through Friday at 6PM Central Time for current inventory levels.


NOTICE TO INTERNATIONAL BUYERS:

Some International buyers might experience delay on shipping. We have being receiving some complaints and for that reason we cannot guarantee speedy delivery
since transit and delivery time are totally out of our control.

If you buy from us and experience delays, e-mail us for questions and we will keep you informed as far as we can and as long as you request it.

Expect your treasure to take 2 to 6 weeks for delivery.

 Very Important:

  • Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office.
  •  

  • These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.
  •  

  • We do not mark merchandise values below value or mark items as "gifts" - USA and International government regulations prohibit such behavior. SamanthasSilver.com, like all businesses, must strictly adhere to all customs laws and regulations. All international orders will be declared as "merchandise" and will be declared for the exact amount paid to SamanthasSilver.com for merchandise.
  •  

    PRIVACY POLICY:

    What information do we collect?


    We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

    When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or Billing Address. You may, however, visit our site anonymously.

    What do we use your information for?

    Any of the information we collect from you may be used in one of the following ways:

    ; To personalize your experience
    (your information helps us to better respond to your individual needs)

    ; To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)

    ; To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)

    ; To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

    ; To send periodic emails
    The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.


    How do we protect your information?

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

    After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

    Do we use cookies?

    We do not use cookies.

    Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    California Online Privacy Protection Act Compliance

    Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

    Childrens Online Privacy Protection Act Compliance

    We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

    Online Privacy Policy Only

    This online privacy policy applies only to information collected through our website and not to information collected offline.

    Your Consent

    By using our site, you consent to our web site privacy policy.

    Changes to our Privacy Policy

    If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

    Contacting Us

    If there are any questions regarding this privacy policy you may contact us using the information below.
     
    email: samanthastreasurechest@hotmail.com

    11815 N Armenia Ave
    Tampa Florida 33612
    USA

    813-932-6369 PH
    813-932-5165 Fax

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    RETURNS:
    BUY WITH CONFIDENCE 
    IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE ,
    SamanthasSilver.com WILL REFUND YOUR FULL PURCHASE PRICE UPON THE ITEM"S RETURN WITHIN 14 DAYS Of RECEIPT, IN THE ORIGINAL CONDITION.
    (Except during January, when we allow a 30 day return option.)

    SamanthasSilver.com stands behind the craftsmanship and quality of our products and promise Great Customer Service above all else.
     Because of this, we offer a hassle-free and liberal return policy.

    If you are not satisfied with your purchase from
    SamanthasSilver.com,
     
    for any reason...
     
    return it,
    ... in the same packaging,
    in the condition it arrived in, with-in
    14 days of arrival
     
    and receive a full refund,
    no questions asked.
     
    Please notify us prior to returning your merchandise, so we will make sure it is processed timely.
    You are responsible for return shipping fees unless the item is defective or not as ordered.

    All refunds are processed promptly!

    RETURNS must be shipped to:

    SAMANTHASSILVER.COM
    Attn: Returns Processing
    11815 N Armenia Ave
    Tampa, FL 33612
    USA



     

     

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